- We accept returns for change of mind, size changes and style changes in exchange for a store credit. We do not offer refunds unless an item arrives faulty or damaged.
- You have 30 days from the date you placed your order, to make the return. The item must be returned in its original condition, unworn, unwashed, unsoiled, with tags and the hygiene liner still attached, no odours (including perfumes). If these conditions are not met, the return will be rejected and returned to you again at your own expense.
- Please see the return label provided in our packaging. Please note that the returned parcel must have the same dimensions and weight as the original parcel, and must be sent using the same shipping method.
- Please allow up to 5 business days from when your return is received at our warehouse for your store credit to be issued. We are not responsible for any lost or damage items when returning.
- If you purchase your item during a storewide discount or sales promotion period and would like to return your item, we will provide you with a store credit of the amount paid at the time of purchase.
- If an item is purchased during a sales promotion period and is returned for a credit, any replacement items will need to be re-purchased at the value they are listed for on our site at the time of re-purchase.
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